Downloadables

Need a handy guide to turn phone leads into customers? Do you have a lead management mystery that needs to be solved? Click through to get a better understanding of managing your phone leads.

[White Paper] The Five-Step Guide to Turning Online Phone Leads Into Customers

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[SlideShare] Unraveling the Mystery of Lead Management

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Callbright Blog

Our blog is the place for the latest trends and tips in the call management industry. Learn more about lead management, capturing lost leads, establishing advertising accountability and improving staff performance.

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Three Great Auto Marketing Campaigns

The automotive industry has done some wild things over the years in the name of generating buzz. Need examples? Ford put a Mustang on top of the Empire State Building (twice), Smart used extra-large bike locks to secure some of...

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The Benefits of Using Toll-Free Numbers on Promo Items

As marketers, we love promotional items. Whether they're pens, mugs, notepads or foreheads, we'll use the ad space. But we can't just blindly throw money at them — we have to know our investments are going to pay off. So which items...

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Videos

Check out our videos to see how Callbright can help your business.

Don’t Lose Leads and Customers

Are your leads disappearing and leaving no trace? Take back control of your dealership with Callbright.

Callbright Interactive

Capture a quick snapshot of your caller before you pick up the phone.

Call Scanner

Improve your staff’s training and customer service and turn average phone conversations into profitable leads.

Enhanced Call Completion

Create intuitive routing options for callers and be confident that every call is answered.

Call Rescue

Concentrate on your business while our professionally trained staff reviews calls for you.

CRM Integration

Reduce the amount of manual data entry you do by automatically loading every lead into your CRM system.

Callbright University

Callbright University
Need a crash course on how to use our services?

Check out our online sessions.

They’ll show you how use our solutions to their full potential. Each session is 20 to 45 minutes long and requires access to the Internet and the Callbright website for the duration of the session. Training hours are 9:00 a.m. to 3:30 p.m. CST, Monday through Friday. (You can also schedule sessions outside of normal hours with advanced notice.)

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Featured Classes

  • Introduction to Callbright

    Take a refresher course on our features.
    Duration: 45 minutes

  • Utilization/Best Practices

    Check out our best practice tips.
    Duration: 45 minutes

  • Advanced Broadcast

    Get the details on broadcast campaigns.
    Duration: 45 minutes

  • Enhanced Call Completion

    Learn how to create and add custom routing plans to your Callbright tracking numbers.
    Duration: 20 minutes

  • Call Scanner

    Discover how to create custom keyword search lists for Callbright tracking numbers.
    Duration: 20 minutes

  • Lead Chaser

    Review how to use Lead Chaser to increase web lead response time.
    Duration: 30 minutes

  • Outbound Call Manager

    Find out more about Outbound Lead Tracker, Click to Call and personal messages.
    Duration: 30 minutes

  • One to Many

    Learn how to link multiple accounts together, create account and number groups and navigate all accounts with one username.
    Duration: 20 minutes

  • Customizing Callbright

    Overview of how to create customized greetings, personal messages, number groups and reporting to suit individual account needs.
    Duration: 30 minutes

  • Call Reporting

    Review how to generate, filter and sort Callbright reports.
    Duration: 30 minutes

See Full Schedule