Customer Testimonials

"As a Callbright customer, we were able to take advantage of the new program Call Rescue. It is truly amazing to find out what actually happens to clients when they end up as a dropped or mishandled call. Never knowing they were there, who they were looking for, or the reason behind the call. As a Business Development Manager, I find Call Rescue to be one of the easiest ways to recover lost sales."

"In only one week of having Call Rescue, my staff and I were able to recover a pre-owned sale that was almost lost to another dealer. Not only have we recovered a lost sale already, but we have also recovered service and parts contracts that created revenue for us. Is it worth it? Yes absolutely! The lack of communication with customers always stems from the phone. Do your customers and yourself a favor; get the Call Rescue program from Callbright!"

"Aspen Marketing has grown to be the largest and most experienced automotive direct mail company in the country. We're committed to long-term relationships with our clients and Callbright provides our clients the highest return on their investment while enhancing brand image."

"At CEO Marketing, we use Callbright to track the response on direct mail campaigns. Each client is assigned their own unique 800 number, and the results are checked daily. Callbright gives us a measurement tool for accountability and a management tool for training. We recommend Callbright to all our clients."

"High Impact Promotions is the industry leader in Mega Sales Events. Partnering with Callbright has allowed us to do a better job of tracking the incoming calls to our dealership events. With the Callbright system, we bring additional sales to our events, which means more gross profit."

"In just 90 days, using Callbright will teach you things you didn't know about your business. By using the call recording and playback feature, we're finding and solving problems before they become a crisis in dealerships. Callbright has great functionality for our dealerships. We use it to help them follow up with customers, to track when the post office delivers direct mail campaigns, and as a training tool for sales managers. After we've left, the dealership often closes three to five additional sales just by using the Callbright system. The decision to switch from our other vendor was easy. We wanted a reliable system with better functionality at a better price. My success with Callbright has been tremendous; it's one more tool in my toolbox to give my dealerships a superior level of service.”

"Liquid Motors Inc. has chosen to integrate Callbright's tracking numbers into our product to provide our customers with caller ID, lead integration, and call recording to ensure that they reach the maximum number of protential buyers."

"As a Sales Manager, I am always looking for opportunities to coach my team. Callbright's call recording features were a major eye opener because we could listen to sales calls and identify areas for improvement. In a very short time we were able to see significant advances in how our calls were handled. Callbright was able to help us become even stronger in what we do!"

"At Sonic Automotive, we value our business relationship with Callbright and recommend their Web-based solutions to all of our dealerships. As the industry's leading contact management service, Callbright provides us with the most advanced call tracking solutions available today."

"Vehix will continue to utilize Callbright to power its toll free telephone leads for our automobile dealership clients. With the many features and enhancements it is a complete solution that compliments the Vehix Product."

"Over the years we have developed a template for success that can take a store like Suzuki from 5-10 sold units per week to 40-50, and Callbright is a big part of that process.

With Callbright I review every call that comes into the dealership. If someone on my staff ends a call without setting an appointment, I call that customer back, and set the appointment to make the sale. I catch lost leads like that often enough to make me listen to these calls every day.

Callbright's integration with our CRM provider is seamless. When a call comes in from a Callbright line, the caller's information is instantly populated on the screen. This capability, coupled with the fact that there is no need to switch back and forth between applications, saves my sales guys about 4 hours a day."

”As a previous and current auto and powersports dealer, I have been in the industry. I have utilized Callbright to help identify and target our marketing initiatives, track leads and enforce follow-up that has lead to sales results far and beyond those most dealers can imagine. I have utilized Callbright to assist in previous national sales records as Honda's Top Auto and Motorcycle Dealer and currently as Honda's Largest PWC Dealer and one of Honda's Top Motorcycle Dealers in the Nation. Callbright has been part of my marketing and management plan regardless of the product line. I would recommend Callbright for every dealer, auto and powersports.”

"By the time I get to the office in the morning, the Inbound Report is already in my email box.”

"We actually track how many people are calling us back, which is a measure of how effective the reps are.”

"Depending on what number you put on there (outbound number) could really affect the percentage of people that pick up the phone.”

"You couldn't have a centralized call center (for multiple locations) without the functionality of Callbright”

"Very quickly, at the dealership level, they can pull that customer's name up, not only see who called but they can click on that call and listen to the call.”

"The system is absolutely awesome. I don't know how we ever got along without it! The Broadcast Message did in four days what we couldn't have done in the whole month."

"Botched phone calls can cost your sales and service business. Callbright has been invaluable as a means of coaching and counseling our team to properly handle phone calls."

"Lexus selected Callbright because of its 'real-time' Web-based call management system. Their extensive reporting capabilities and 'world class' customer service has made Lexus' goals very easy to achieve."

"Thanks to consistent, quality customer contact through Broadcast Messaging, our customer retention rate is consistently above district and national averages. I can launch a call campaign in under two minutes and generate nearly immediate results in return calls to our BDC and more vehicles in the service drive."