Call Tracking
Inbound Call Solutions
Auto Survey
- Find out how your customers really feel and capture impressions from your callers with automated surveys that are performed at the end of each call.
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- Provide customers access to your support and sales staff with the click of a Web button. This instant Web access helps turn Internet leads into phone leads and creates a faster, easier line of communication.
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- Create and manage custom greetings or announcements you or your customers will hear before a connection is made.
- Custom greetings include:
- Call Announcer.
- Custom Messages.
- Personal Messages.
- Welcome Messages.
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- Strategically select your phone numbers to work for you. Help your customers easily remember your phone numbers and keep your phone ringing.
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Enhanced numbers include:
- Local Numbers.
- Branding/Vanity Numbers.
- Repeater Numbers.
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- Find out which ads are working for your business. When customers call in, you can determine exactly which advertisement is bringing the greatest return on investment.
Rep Codes
- Gain valuable information about how calls are being handled and keep your sales team accountable. The salesperson simply enters their code as an identifier during the call, so you can generate reports and listen to calls handled by specific representatives.
