Announcements

NEW!

Smart Review

With Smart Review, Callbright's trained experts assess your calls for call handling and identify missed opportunities, then report back to you with quantifiable results.

Callbright University

Callbright offers training to help you experience the full benefits of the system. To schedule on-line or telephone training, email your request to Support@Callbright.com. During your training session, you will need access to the Internet and the Callbright web site. Normal training hours are 9:00 am to 3:30 pm CST, Monday through Friday. We are happy to schedule outside of these hours with advance notice.

Smart Calling.

Available Courses

Introduction to Callbright

Learn the basics of Callbright. This is a great course for new users or for those seeking a simple refresher.

Link Accounts

Link accounts, create account groups and administer all accounts with one username!

Best Practices

Learn practical applications of Callbright.

Broadcast Campaigns

Create successful voicemail marketing and informational campaigns to drive customers to your front door or web site.

Outbound Call Manager

Begin tracking outbound calls to assure total call accountability.

Call Forwarding

Don’t miss another prospective sale! Redirect calls that ring with no answer or reach a busy signal.

Auto Attendant

Design automated call routing to minimize the expense and time associated with transferring calls or relaying standard information to your callers.

Customizing Callbright

Create customized greetings, personal outgoing messages, number groups and reporting to suit your needs.

Call Reporting

Generate, filter and sort Callbright reports.