Broadcast Campaigns:
With Broadcast Campaigns, you have the power to sort through
your database and send broadcast messages to customers who meet certain
criteria. Send service reminders, follow-up messages, sales campaigns, special
coupons…the choices are endless. With our On-Demand functionality, Callbright
delivers immediate results. Or, schedule automatic messages to be broadcast on
a regular basis, such as "Team - don’t forget to turn in your end of month
sales reports by Friday!"
Custom Messages:
Callbright gives you the flexibility to create separate,
automated greetings for each toll free number you use. Send broadcast messages
that incorporate regional distinctions, enable you to include local celebrity
voices, or offer different terms to separate markets of your customer base.
Live Answer and Answering Machine Detection:
Send smart broadcast announcements that keep leads on the line
and direct them to the proper personnel. One way to optimize your broadcast
announcements is to include a call to action such as, "For more information on
this special offer, press one to be connected to a sales representative."
Callbright enables your entire message to be delivered when a customer
answers; but eliminates the call to action when a machine receives the call.
Text-to-Speech:
Add personalized consumer information to your broadcast
messages. Similar to a mail merge, the Text-to-Speech function allows you to
insert customer names into your messages. Rather than a message that says "We’d
like to thank you for visiting our store," you can leave messages with a
personal touch, such as, "Hello John, we’d like to thank you for visiting our
store."