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Broadcast Messaging

Our Broadcast Messaging capabilities provide the flexibility to deliver customized messages with a personal approach. With Broadcast Messaging, Callbright enables you to make business calls personal!

Broadcast Campaigns:

With Broadcast Campaigns, you have the power to sort through your database and send broadcast messages to customers who meet certain criteria. Send service reminders, follow-up messages, sales campaigns, special coupons…the choices are endless. With our On-Demand functionality, Callbright delivers immediate results. Or, schedule automatic messages to be broadcast on a regular basis, such as "Team - don’t forget to turn in your end of month sales reports by Friday!"

Custom Messages:

Callbright gives you the flexibility to create separate, automated greetings for each toll free number you use. Send broadcast messages that incorporate regional distinctions, enable you to include local celebrity voices, or offer different terms to separate markets of your customer base.

Live Answer and Answering Machine Detection:

Send smart broadcast announcements that keep leads on the line and direct them to the proper personnel. One way to optimize your broadcast announcements is to include a call to action such as, "For more information on this special offer, press one to be connected to a sales representative." Callbright enables your entire message to be delivered when a customer answers; but eliminates the call to action when a machine receives the call.

Text-to-Speech:

Add personalized consumer information to your broadcast messages. Similar to a mail merge, the Text-to-Speech function allows you to insert customer names into your messages. Rather than a message that says "We’d like to thank you for visiting our store," you can leave messages with a personal touch, such as, "Hello John, we’d like to thank you for visiting our store."