With Broadcast Campaigns, you have the power to sort through your database and send broadcast messages to customers who meet certain criteria. Send service reminders, follow-up messages, sales campaigns, special coupons…the choices are endless. With our On-Demand functionality, Callbright delivers immediate results. Or, schedule automatic messages to be broadcast on a regular basis, such as "Team - don’t forget to turn in your end of month sales reports by Friday!"

Listen to recordings from real phone conversations to strengthen your sales efforts and train new team members. What better way to promote top personnel than letting others listen to, and learn from, their calls? Callbright makes management easier by enabling you to use information from actual calls to evaluate sales staff and offer suggestions for their improvement.

Take sales calls to a new level with faster, better, smarter technology that saves time and reduces keypunching errors. This outbound calling feature provides a web button on your call screen that will dial prospective customer phone numbers accurately and instantly.

Callbright’s powerful reporting suite enables you to view customer demographics for inbound and outbound calls before the call connects. With Live Call Tracking, you can even update a caller’s information during the conversation.

Callbright’s Powerful Reporting Suite enables you to determine the effectiveness of your advertising efforts, analyze customer demographics, calculate campaign costs per call, and identify your best salespeople. Unlimited combinations of customizable reports can be generated across local, regional, and national levels. Additionally, reports can be automatically delivered to an email account, providing access to information without the need to be logged into a web site.

Callbright saves you time and takes the guess work out of your sales calls. With Call Critique, Callbright team members listen to recordings of your calls and generate statistical reports about the details of the calls. See how the calls were handled, flag calls that require manager follow-up, and gain empirical evidence about the strengths and weaknesses of your customer relationship efforts.