Text-to-Speech Technology Brings New Advances to
Callbright’s Broadcast Message Manager
HOUSTON, TEXAS- July 23, 2008- Callbright announced today a
new innovation to their broadcast campaign capabilities:
text-to-speech technology. Broadcast campaigns are a widely
used, automated approach to reaching large audiences with
targeted sales announcements, service reminders, and recall
notices. Traditionally, broadcast campaign users record a
message using their own voice; now, with the introduction of
text-to-speech, customers have the option of typing a message
that is then automatically converted to a voice recording.
Jim Wright, Vice President of Sales for Callbright, said,
“In addition to saving time and effort, when the text-to-speech
functionality is combined with data from a lead management
tool or Customer Relationship Management application, campaigns
can include specific customer information, such as a name,
or vehicle details. Our ability to provide a seamless,
personalized message is a huge leap over what is currently
available in the broadcast market.”
Since the initial introduction of Callbright’s Broadcast
Message Manager, customers have offered feedback and ideas
for enhancements to the product. Callbright has responded
to these requests by providing a tool that blends the
capabilities of text-to-speech technology, customized
messages, dynamic information, and CRM Integration, which
will be part of Callbright’s standard service.
Wright concluded: “Callbright’s Broadcast Message Manager
has always been one of our more successful products. With
the release of this second-generation version, Callbright
is making groundbreaking strides in the way text-to-speech
technology is utilized to improve business results. We are
pleased to be able to bring this new service to our clients
at no additional charge. It’s just one more way we stand by
our commitment to bringing Total Call Management to our
customers.”
About Callbright
Callbright provides complete, real-time telephone communication
management via web-based tools to help businesses optimize
marketing investments and enhance customer relationships.
Callbright clients can track advertising effectiveness through
telephone responses, record and monitor inbound calls, track
outbound calls, and send broadcast messages. Additionally,
training features provided through Callbright help establish
accountability and improve the performance of personnel, leading
to increased profitability.
For more information, contact:
Steve Henning
Marketing@Callbright.com
877.GO.CALLBRIGHT
www.Callbright.com