Callbright Delivers Total Call Management to
Sonic Automotive Dealerships
HOUSTON, TEXAS- December 4, 2008- Callbright, the leader
in total call management solutions, announced the
re-signing of a multi-year agreement with Sonic Automotive,
one of the largest dealership groups in the United States.
As a result, Sonic Automotive dealerships have access to
Callbright’s Web-based call management system to enhance
customer relationships, streamline advertising efforts and
improve management and training strategies.
Callbright began providing call management services to Sonic
Automotive dealerships seven years ago and remains an
attractive partner for Sonic Automotive because of its proven
track record of supplying cutting-edge technology and
award-winning levels of proactive dealer support. The
integration of Callbright with Sonic’s CRM/lead management
software to gain additional efficiencies gives Sonic the edge
they need to successfully compete in today’s industry.
Jim Wright, vice president of sales for Callbright, commented,
"Callbright is very pleased to extend our relationship with
Sonic Automotive. Our partnership, which began in 2001, has
continued to grow and the longevity of our relationship has
enabled us to fine tune our service, support, training and
integration with the Sonic group of dealers.
"Sonic corporate takes call management at each dealership very
seriously. They do it right and ‘inspect what they expect’ all
the way to the level of monthly Callbright conference calls and
report cards for each dealership.” Wright continues, “We are proud
to provide them with the sales and service metrics necessary to
make business decisions that maximize their profitability."
About Callbright
Callbright provides complete, real-time telephone
communication management via Web-based tools to help
businesses optimize marketing investments and enhance
customer relationships. Callbright clients can track
advertising effectiveness through telephone responses,
record and monitor inbound calls, track outbound calls,
and send broadcast messages. Additionally, training
features provided through Callbright help establish
accountability and improve the performance of personnel,
leading to increased profitability. (www.Callbright.com)
About Sonic
Sonic Automotive, Inc. is among the largest automotive
retailers in the United States. Sonic Automotive operates
169 dealership franchises, representing 38 different brands
of cars and light trucks at 135 locations in 15 states.
These dealerships provide comprehensive services, including
sales of both new and used cars and light trucks, sales of
replacement parts, performance of vehicle maintenance,
warranty, paint and collision repair services, and arrangement
of extended warranty contracts, financing and insurance for
the company's customers.
For more information on Callbright, contact:
Steve Henning
Marketing@Callbright.com
877.GO.CALLBRIGHT
www.Callbright.com